Postmortem: Downtime, 13 March 2023

On Monday 13 March 2023, our trading engine was suspended from 13:58 UTC to 14:18 UTC. As communicated during the downtime via our Status page and social media channels, all of our users’ funds remained safe at all times. We don’t make compromises when it comes to the safety of our users’ funds. For enhanced protection traders can set the trigger price of a stop order to reference Last Price, Mark Price or Index Price. These are just two example features of the BitMEX platform that allow our traders to control risk and reduce the impact of downtime.