IBM a Leader in the 2023 Gartner® Magic Quadrant for Enterprise Conversational AI Platforms

March 10, 2023

Unlock the power of Natural Language AI with WatsonWe are honored to announce that IBM has been recognized as a Leader in the 2023 Gartner® Magic QuadrantTM for Enterprise Conversational AI Platforms for the second consecutive year. IBM Watson Assistant was one of products evaluated in the 2023 Gartner® Magic QuadrantTM for Enterprise Conversational AI Platforms (CAIP), a market defined by Gartner as ¨the enterprise conversational AI platform market for software platforms used to build, orchestrate, and maintain multiple use.¨Among product features and customer feedback, this year IBM showcased the capabilities of our “low-code” conversational AI building capability called Actions. This is not the only recent announcement we have from Gartner in the Natural Language AI space. IBM integrates Watson-powered Natural Language AI foundation models and capabilities from IBM Research to deliver value to clients. Gartner Magic Quadrant for Enterprise Conversational AI Platforms, Bern Elliot, Gabriele Rigon, March 6th 2023.

The source of this news is from IBM