Fortitude Re Engages IBM to Transform and Optimize Its Life Insurance and Annuity Third Party Administration Operations

Fortitude Re selected IBM’s subsidiary, IBM Insurance Solutions, Inc. to leverage IBM’s global capabilities to provide insurance third-party administration (TPA) services on its behalf for over four million policyholders. Fortitude Re’s collaboration with IBM reinforces its commitment to providing policy administration services as a valuable option in its reinsurance offerings, underscoring Fortitude Re’s unique ability to provide holistic reinsurance solutions, inclusive of policy administration and related operational capabilities. IBM will support Fortitude Re in delivering end-to-end process optimization of their insurance customer service operations, providing flexibility and scalability to capitalize on new business growth opportunities with an open ecosystem approach. IBM Consulting will lead these efforts, which will include AI for automation, hybrid cloud and main-frame-as-a service technology. About Fortitude ReThe Fortitude Re Group manages approximately $72 billion in general and separate account insurance reserves and administers over 4.5 million insurance policies.