Trainee- IT Support

Leeway Hertz
June 29, 2023
Contact:N/A
Offerd Salary:Negotiation
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Contract Type:Other
Working Time:Negotigation
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Job Description Job Summary:

We are seeking a Trainee IT Support professional to join our dynamic IT team. As a Trainee IT Support, you will be responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and assisting with the maintenance and configuration of computer systems and networks. This is an excellent opportunity for an entry-level candidate who is passionate about technology and eager to learn and grow in the IT field.​

Responsibilities:
  • Assist in troubleshooting and resolving hardware, software, and network issues for end-users.

  • Learn and apply best practices in IT support to provide timely and effective solutions.

  • Assist in the installation, configuration, and maintenance of computer systems and peripherals.

  • Collaborate with the IT team to identify and resolve technical problems.

  • Provide excellent customer service by responding to user inquiries and requests in a professional and friendly manner.

  • Document and track support activities, resolutions, and knowledge base articles.

  • Requirements
  • Any graduate with diploma in Hardware & Networking.
  • Basic knowledge of computer hardware, software, and networks.

  • Strong problem-solving skills and the ability to think analytically.

  • Excellent communication and interpersonal skills.

  • Customer-focused approach and ability to provide friendly and professional customer service.

  • Strong attention to detail and organizational skills.

  • Ability to work effectively both independently and as part of a team.

  • Willingness to learn and stay updated with new technologies.

  • Benefits Salary and Benefits:

    Our pay structures are in line with the industry leaning towards the higher side. We believe in rewarding good work and value creation for the company.

    We are an Equal Opportunity Employer. Your Ability and work are the only

    differentiating factor, and we do not discriminate based on sex, religion, caste, etc.​

    {{getI18n('zr.careers.publicpage.meta.viewapplication')}} {{getI18n(data0.applynow)}} I'm interested

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