System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.
Your Role and Responsibilities
IBM seeks to hire a Systems Services Representative for the Winston-Salem, NC area. This role is for an individual contributor responsible for on-site installation, maintenance, and repair of IBM and multi-vendor systems and components including hardware, software, and operating systems in a data center environment.
Systems Services Representatives are:
IBM Technical Support Services (TSS) is a leader in Service Delivery Excellence, providing world class support to all of IBM's Customers. The ideal Candidate will become part of a high-performance team, built on camaraderie, teamwork. TSS values professional growth, and is heavily invested in skills development, through Education & Training.
Note: This role requires candidates to have a valid driver's license and a reliable vehicle.
Required Technical and Professional Expertise
Ideal candidate will possess hardware and/or software support, commitment to Client Success, and the following skills:
Preferred Technical and Professional Expertise
Candidates with the following skills are preferred, but not required:
More Information on IBM
IBM operates in the Information Technology industry. The company is located in Armonk, NY, Southbury, CT, New York, NY, Philadelphia, PA, Washington, DC, Durham, NC, Tampa, FL, Smyrna, GA, Huntsville, AL, Chicago, IL, Dallas, TX and San Francisco, CA. It has 533854 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 240 open jobs at IBM, click here.
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