Job Description
We are the movers of the world and the makers of the future. We get up
every day, roll up our sleeves and build a better world -- together. At Ford,
we're all a part of something bigger than ourselves. Are you ready to change
the way the world moves?
Enterprise Technology plays a critical part in shaping the future of
mobility. If you're looking for the chance to leverage advanced technology to
redefine the transportation landscape, enhance the customer experience and
improve people's lives, this is the opportunity for you. Join us and challenge
your IT expertise and analytical skills to help create vehicles that are as
smart as you are.
Consider joining Ford as a Senior Product Manager on our eCommerce team to
create an excellent post-order experience that teaches customers what they
need to know to get ready for their new vehicle, introduces them to things
they may want to add to their order, and engages them to complete critical
tasks on their path to delivery.
This role focuses on delivering business value to drive sales, improve
efficiency, and improve customer satisfaction through the production of
quality products. Sr PMs lead balanced teams of engineers and designers to
deliver best-in-class software to our customers. They support in-depth
business reviews, communicate and present across all levels of the
organization and support cross-functional product teams. They must be able to
work at the strategic level (generating innovative ideas for growth, change
management) and at the tactical level (analyzing data, solving problems,
being a force multiplier and leader of their teams). The Sr PM is often
responsible for products that are high-profile, more complex, and/or large in
scope.
REMOTE: We're looking for the best talent, full stop. No matter where you are
in the United States, if you're ready to change how customers expect to buy
and own their vehicles, you can work from there on a permanent basis in this
role, with expected travel to Dearborn, MI every three months.
Responsibilities
What you'll do
50% - Strategy & Planning:
Empathize with and understand the end user deeply and use that knowledge
to determine the fastest path to deliver value
Translate business goals and end user needs into product strategy that
balances those needs; communicates direction and product priorities to the
development team, other matrixed teams, and third-party partners
Identify goals, metrics, and analytics to determine product value;
continually makes recommendations and refinements to the product backlog
based on learnings
Manages and grooms the product backlog; makes future decisions based on
the value that will be delivered
Challenges the status quo of industry to bring new and innovative ideas to
market and challenge the notion of "it can't be done"
Understand the intricate behaviors of customers on their platform and how
it relates to success of other products; builds stories using data with
empirical evidence for product decisions
30% - Delivery & Execution:
Formulate, test and refine assumptions and hypotheses through user
research and testing
Documents, reviews and ensures that all quality and change control
standards are met
Creates, prioritizes and accepts user stories; incorporate them into
release planning
Identifies and considers pros, cons, issues, obstacles, dependencies and
value associated with features and enhancements then actions in a way that
drives value
Participate in standups, iteration planning sessions, product demo, and
retrospectives
Condense complex technical concepts into non-technical language for
stakeholders
20% - People:
Foster collaboration with team members (Engineering, UX, etc.) to drive
value and identify and resolve impediments
Acts as a proponent of modern software development practices through
individual action and by contributing to learning activities that develop
a community of practice
Advocate for the end user and stakeholder by becoming associated with the
product, empathizing with and understanding user needs
Work with the product team to continuously assess progress, disseminate
lessons learned, and understand next steps
Manage cross functional team and stakeholder expectations to execute on
product strategy and provides education to requestors to determine
prioritization based on tangible benefits and/or user experience
Guides more junior team members in strategy, alignment, analysis and
execution tasks.
Qualifications
You'll have
Bachelor's degree or a combination of education and equivalent experience
5+ years of experience working as a Product Manager in an agile software
development-based enterprise environment creating, prioritizing, and
accepting user stories, conducting user research and testing to understand
needs, identifying goals, metrics and analytics to measure product value
and similar responsibilities.
1+ years of experience guiding more junior team members through Product
Management fundamentals in a professional setting
1+ years of eCommerce experience.
Even better, you may have
Master's Degree
Experience with modern software development product management practices
and agile methodologies, specifically the extreme programming (XP)
principles of paired programming, test driven development, and continuous
deployment
Proficiency in working in a fast paced, fluid environment where priorities
shift on a regular basis
Proficiency in communicating with and influencing functional and technical
team members at all levels in the organization
Proficiency in working as part of a collaborative, cross-functional,
modern software design and development team
Additional competencies:
Balances Stakeholders with Empathy: Anticipates and balances the needs of multiple stakeholders, then is responsive in meeting those needs
Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creates new and better ways for the organization to be successful
Customer Focus: Builds strong customer relationships and delivers customer-centric solutions
Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action
Interpersonal Savvy: Relates openly and comfortably with diverse groups of people
Manages Complexity: Makes sense of complex, high quantity and sometimes contradictory information to effectively solve problems
Nimble Learning: Actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder
Organizational Savvy: Maneuvers comfortably through complex policy, process and people-related organizational dynamics
Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
You may not check every box, or your experience may look a little different
from what we've outlined, but if you think you can bring value to Ford Motor
Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can
choose what your Ford future will look like: will your story span the globe,
or keep you close to home? Will your career be a deep dive into what you love,
or a series of new teams and new skills? Will you be a leader, a changemaker,
a technical expert, a culture builderor all the above? No matter what you
choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs,
subsidized back-up childcare and more
Vehicle discount program for employees and family members, and management
leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas
and New Year's Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https: // corporate.ford.com/content/dam/corporate/us/en-
us/documents/careers/2024-benefits-and-comp-LL6-sal-plan-2.pdf
Visa sponsorship is not available for this position
Candidates for positions with Ford Motor Company must be legally authorized to
work in the United States. Verification of employment eligibility will be
required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse
workforce. All qualified applicants will receive consideration for employment
without regard to race, religion, color, age, sex, national origin, sexual
orientation, gender identity, disability status or protected veteran status.
In the United States, if you need a reasonable accommodation for the online
application process due to a disability, please call 1-888-336-0660.
#LI-remote
More Information on Ford Motor Company
Ford Motor Company operates in the Automotive industry. The company is located
in Dearborn, MI and Palo Alto, CA. Ford Motor Company was founded in 1903. It
has 175633 total employees. It offers perks and benefits such as Flexible
Spending Account (FSA), Disability insurance, Dental insurance, Vision
insurance, Health insurance and Life insurance. To see all 162 open jobs at
Ford Motor Company, click here.
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