Circle is a financial technology company at the epicenter of the emerging
internet of money, where value can finally travel like other digital data —
globally, nearly instantly and less expensively than legacy settlement
systems. This ground-breaking new internet layer opens up previously
unimaginable possibilities for payments, commerce and markets that can help
raise global economic prosperity and enhance inclusion. Our infrastructure –
including USDC, a blockchain-based dollar – helps businesses, institutions and
developers harness these breakthroughs and capitalize on this major turning
point in the evolution of money and technology.
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we
grow as an organization, we're expanding into some of the world's strongest
jurisdictions. Speed and efficiency are motivators for our success and our
employees live by our company values: Multistakeholder, Mindfulness, Driven by
Excellence and High Integrity. Circlers are consistently evolving in a remote
world where strength in numbers fuels team success. We have built a flexible
and diverse work environment where new ideas are encouraged and everyone is a
stakeholder.
What you'll be responsible for:
We are seeking a passionate and experienced Community Engagement Manager to
lead our efforts in nurturing and expanding our global developer community. As
the Community Engagement Manager, you report directly to the Director of
Community and will play a pivotal role in building a thriving, inclusive, and
active community of developers interested in USDC and our Web3 Suite of
Services. Work with the Director of Community to foster a strong sense of
community, facilitating discussions, and driving engagement across various
platforms, including creating an engagement plan specifically for our Discord
community.
What you'll work on:
Community Management: Overseeing the day-to-day management of the
community, including monitoring discussions, addressing inquiries, and
resolving issues promptly and efficiently. Ensure a positive user
experience and maintain a respectful and inclusive community atmosphere.
Demonstrating ability to follow clear objectives, KPIs, and action plans
set forth by the Director of Community, to measure the success of
community engagement efforts.
Discord Engagement Plan: Executing an engagement plan for our Discord
community, set forth by the Director of Community, to ensure active
participation, vibrant discussions, and a strong sense of belonging among
community members.
Content Creation and Curation Support: Collaborating with the Director to
identify developers, capturing content and collaborating with the product
team to develop compelling and relevant content that resonates with the
community. Support on overall curation and promote user-generated content
to encourage active participation and community contributions.
Event Planning and Execution: Working closely with the Community and
Ecosystem Growth Directors to plan and execute community events, both
virtual and physical, that align with the community's interests and needs.
Ensure events are engaging, well-coordinated, and successful.
Community Growth and Advocacy: Implementing strategies to attract and
onboard new developers to the community. Foster relationships with key
influencers, partners, and industry stakeholders to advocate for the
community and drive collaboration opportunities.
Data Analysis and Reporting: Utilizing analytics tools, such as
CommonRoom, to measure the effectiveness of community engagement
initiatives. Provide regular reports and insights to leadership on
community growth, engagement trends, and areas for improvement.
You will aspire to our four core values:
Multistakeholder - you have dedication and commitment to our
customers, shareholders, employees and families and local communities.
Mindful - you seek to be respectful, an active listener and to pay
attention to detail.
Driven by Excellence - you are driven by our mission and our passion
for customer success which means you relentlessly pursue excellence, that
you do not tolerate mediocrity and you work intensely to achieve your
goals.
High Integrity - you seek open and honest communication, and you hold
yourself to very high moral and ethical standards. You reject
manipulation, dishonesty and intolerance.
What you'll bring to Circle:
Proven Experience: 4+ years of experience with 2+ years of experience in
community management or engagement roles in the cryptocurrency or
blockchain space. Demonstrated success in building and growing vibrant
online communities.
Technical/Developer Experience: 2+ years of experience in web3 development
Hands-on development experience: 2+ years of experience with coding in
web3. You know your way around at least one programming language and have
no problem writing and executing sample code
Strong Leadership: Previous experience in leading a community engagement
team with the ability to inspire and motivate team members towards shared
goals.
Passion for Cryptocurrency and Blockchain: A deep interest and
understanding of the crypto space, digital currencies, and decentralized
finance. Knowledge of USDC and its applications is a strong plus.
Excellent Communication Skills: Exceptional written and verbal
communication skills, with the ability to effectively engage and interact
with community members.
Analytical Mindset: Proficiency in data analysis, with the ability to
leverage insights to inform decision-making and optimize community
engagement strategies.
Global Perspective: Experience in engaging with a diverse, international
audience. Cultural sensitivity and adaptability to cater to the needs of a
global community.
Bilingual: English, Portuguese and Spanish required
We are an equal opportunity employer and value diversity at Circle. We do
not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability
status. Additionally, Circle participates in the E-Verify Program in
certain locations, as required by law.
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