Blockdaemon's Partner Engineering team drives impact through the design and
delivery of critical technology solutions to enhance our clients'
productivity, enabling them to grow their businesses while reducing their
effort and investment to leverage our platforms effectively. This role is
considered the technical expert in APAC, supporting prospects, customers and
partners, and focussed on our security and MPC technologies, reporting to the
APAC General Manager. The role will support the APAC Revenue organization with
the aim of supporting and growing a best-in-class product suite in the MPC and
Cryptography industry. The role is focused on ensuring potential prospects
understand our products from a technical perspective and get the best possible
value from the Blockdaemon product suite. As a technical product expert, you
will collaborate with Sales Executives to understand prospect pain points,
goals, and workflows to determine product fit, advise prospects how to best
leverage Blockdaemon, represent Blockdaemon in the market at conferences and
webinars, and liaise with our Product team to share customer feedback to
improve our products.
Position Overview:
Acquire a deep knowledge of Blockdaemon products, using this knowledge to
act as subject matter expert for customers, with a specific focus on
Blockdaemon Secure Products.
Work cross-functionally with prospective customers and our Revenue team to
win deals and drive sales to completion.
Build strong relationships with prospects while empowering them as a
product expert
Support the sales team to ensure Blockdaemon can highlight the maximum
benefit from our products and data, through customer training and proof-
of-value product tests.
Understand customer business needs and workflows, using this knowledge to
position Blockdaemon products and design solutions using them.
Assist with external and internal training on Blockdaemon products and
provide advanced technical support to strategic enterprise clients.
Liaise with the Product team to bring customer facing perspectives and
share feedback from the market.
Represent Blockdaemon in the market, attending conferences and webinars,
and support the creation of best practice documentation, including
industry knowledge and product.
Gather customer requirements and effectively articulate Blockdaemon's
ability to meet those needs.
Work closely with Engineering professionals across both Platform and
Protocol to ensure features and infrastructure are available for
prospects.
Customize and adapt presentations and product demonstrations for both
small and large audiences, across varying levels of technicalities.
Required Experience:
Computer Science, Engineering, or related technical degree, or equivalent
experience
10+ years experience in a customer-facing role and/or in development
Legally authorized to work in the job posting country
Excellent presentation and interpersonal skills
Strong problem solving and analytical skills
Ability to communicate technical concepts to non-technical internal and
external stakeholders
Experience with Digital Assets wallets, cryptography, and custody
solutions
Relevant HSM, Multi-sig, MPC key management and wallet experience
Ability to effectively communicate at all levels of a company from
engineers to executives
High level knowledge and understanding of blockchain, protocols, and the
DeFi landscape
Proven ability to quickly learn and master complex financial and/or
blockchain software products
Experience in understanding customer needs and using those to build
technical specifications
Proven ability to establish credibility with technical leaders in customer
organizations
Strong desire to work in sales at an early-stage startup
Self-starter attitude and the ability to execute new ideas with autonomy
An ability to engage with customers to discern their product and partner-
related needs
A willingness to grow and adapt with an exciting company in a high-growth
space
Ability to quickly learn, understand, and work with new and emerging
technologies, methodologies, and solutions in the cloud/IT technology
space
Able to design user workflows on top of basic technology building blocks
to define and curate new use-cases
Prior work experience architecting, implementing, or running large scale
customer facing services
Locations
Singapore
Languages
English is mandatory
Highly desirable is Korean and Japanese languages
Desirable is Mandarin
#LI-Remote
About Us:
We Know Nodes.
Blockdaemon is the leading blockchain node infrastructure platform. Supporting
30+ protocols, 70 out-of-the-box node types, and monitoring plug-ins for cloud
and on-premises services, Blockdaemon is used by exchanges, custodians,
enterprises, financial institutions and 10k+ developers to connect commercial
stakeholders to blockchains. Blockdaemon's mission is to simplify the process
of deploying nodes and creating scalable enterprise blockchain solutions via
APIs, BYOI, auto- decentralization and auto-healing of nodes.
We are rapidly growing our fully remote, decentralized team. We are made up of
dedicated and passionate individuals who want to make an impact in this
dynamic and emerging industry. We offer competitive salaries as well as
employer contributions to health, dental, vision, life and disability
insurances. At Blockdaemon, we understand that “life happens” and offer a
flexible PTO policy and encourage employees to take time off when they need
it.
We are an equal opportunity employer.
