Join a leading fintech company that's democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be
accessible to all. With customers at the heart of our decisions, Robinhood is
lowering barriers and providing greater access to financial information.
Together, we are building products and services that help create a financial
system everyone can participate in.
As we continue to build...
We're seeking curious, growth minded thinkers to help shape our vision,
structures and systems; playing a key-role as we launch into our ambitious
future. If you're invigorated by our mission, values, and drive to change the
world — we'd love to have you apply.
Robinhood has a primary in-office working environment; please be sure you have
reviewed the preferred working location(s) for this role before applying.
About the team + role
Our People team plays a critical role in finding and growing world-class
talent to achieve our mission, and we need your help!
As a People Partner (what we call HRBPs) within our People Partner group
supporting our General Manager-led business units, you'll help make Robinhood
an amazing place to work where our employees can grow and thrive. By
partnering with Customer Care, you'll implement key people programs across the
departments, and you'll support our leaders in tackling some of the toughest
problems in the financial & tech industries. This is a critical role on the
PeopleX team that will help to build and maintain initiatives, manage
operational processes, and deliver programs that help people succeed.
This is an individual contributor (I5) role.
What you'll do
Advise and influence people leaders: You'll enable the Customer Care
organization to solve business challenges by building close partnerships
with our leaders in Customer Experience and Platform Shared Services, and
by obtaining a deep understanding of Robinhood's business and the
important role that our Customer Care team plays
Execute a people strategy aligned with business goals: By working
alongside business leaders, you'll bring together your people expertise
with knowledge of our business to help create and execute on a people
strategy that proactively grows, develops, and engages our talent
Coach and develop managers: You'll leverage your experience in change
management, building high-performing teams, and navigating difficult
conversations to coach managers and leaders and to set them up for success
from onboarding through the full range of the employee journey
Manage organizational change: You'll collaborate with other People team
members to effectively communicate and land organizational changes by
advocating for your group's specific needs and facilitating company-wide
communications and trainings
Collaborate on compensation design: By partnering directly with our
compensation team, you'll help drive decisions that align our culture with
our reward strategies while ensuring internal parity
Champion Robinhood's culture: You'll be responsible for championing and
stewarding the culture of our Customer Care teams - ensuring that their
unique voices, perspectives, and challenges are heard
Roll up your sleeves: From data entry to ad-hoc administrative work,
you're ready to jump in and do what it takes to support our people
operations and programs
Project-manage complex programs: You'll work closely with the business,
COEs, and fellow people partners to drive the project management of
certain programs. As we scale quickly, we need to make sure our
foundations (how we level, define career paths, measure and reward
success) are growing too.
What you bring
5+ years of HR experience
Experience as an HRBP in a more mature or later stage company within the
technology or financial sector, as well as in an earlier stage, high
growth, fast paced environment.
If experience is exclusively in later stage companies, you must have worked with hourly populations.
If experience is at both an early stage tech startup and subsequently a mature non-tech company, that suffices even if you did not support an hourly client group.
High agility and willingness to change and adapt as priorities evolve
Expertise in building relationships based on trust with leaders at all
levels
A focus on leading with an Enterprise Mindset
A deep sense of empathy and understanding for the needs of diverse groups
of people
Ability to strike a balance between strategic partnership-building and
getting things done
Ability to drive programs forward through their own project management
capabilities
Comfort with interpreting and using people data to tell a story and
translating it into actionable strategy
What we offer
Market competitive and pay equity-focused compensation structure
100% paid health insurance for employees with 90% coverage for dependents
Annual lifestyle wallet for personal wellness, learning and development,
and more!
Lifetime maximum benefit for family forming and fertility benefits
Dedicated mental health support for employees and eligible dependents
Generous time away including company holidays, paid time off, sick time,
parental leave, and more!
Lively office environment with catered meals, fully stocked kitchens, and
geo-specific commuter benefits
The expected salary range for this role is based on the location where the
work will be performed and is aligned to one of 3 compensation zones. This
role is also eligible to participate in a Robinhood bonus plan and Robinhood's
equity plan.
US Zone 1: $119000 - $140000
US Zone 2: $105000 - $123000
US Zone 3: $93000 - $109000
Base pay for the successful applicant will depend on a variety of job-related
factors, which may include education, training, experience, location, business
needs, or market demands. You can view comp zones for our US office locations
in the table below. For other locations not listed, compensation can be
discussed with your recruiter during the interview process.
Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary
Click here to learn more about Robinhood's Benefits.
Robinhood promotes diversity and provides equal opportunity for all applicants
and employees. We are dedicated to building a company that represents a
variety of backgrounds, perspectives, and skills. We believe that the more
inclusive we are, the better our work (and work environment) will be for
everyone. Additionally, Robinhood provides reasonable accommodations for
candidates on request and respects applicants' privacy rights. To review
Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy
Policy. If you are an applicant located in the UK or EEA, please visit the
Robinhood - UK/EEA Applicant Privacy Policy.
