As an IT Support Engineer, you will be responsible for providing technical support and resolving complex issues for a company's computer/Laptops and networks. You need to be experienced in various software, hardware and networking technologies and skilled in troubleshooting and problem-solving. You must also be able to communicate with effectively both technical and non- technical users to resolve issues and provide guidance on using technology.
Responsibilities and deliverables:Install, configure, troubleshoot and maintain computer hardware, software, systems, servers, networks, printers, scanners, etc. (in person, by telephone or remotely).
Responding promptly to service issues and requests.
Providing technical support across the company (this may be remotely or over the phone)
Handle business-critical IT tasks, effective backup, and system security.
Should have good knowledge of installing the OS and software - macOS, Linux, Windows, etc.
Diagnose, repair and replace hardware as necessary.
Should have good knowledge of LAN and WAN infrastructure.
Monitoring and maintaining network devices like - NAS, IP Camera, Firewall, Switch, WiFi Router, etc.
Should have good knowledge of punching and crimping LAN cables.
Ready to travel to DelhiNCR for IT-related work.
Should have good knowledge of Asset Management.
Should know about shell, Linux, windows, and mac basic commands.
Vendor and guest management related to IT work.
Knowing AWS and other cloud platforms is an additional advantage.
Immediate Joiner.
Should have experience working in a development/software company.
Work from the office only, Monday to Saturday.
Only male candidates will be considered.
Experience - 3-8 yrs
Graduate in Computer Science / IT.
Good knowledge of Microsoft Windows, Linux and Mac OS.
Our pay structures are in line with the industry leaning towards the higher side. We believe in rewarding good work and value creation for the company.
We are an Equal Opportunity Employer. Your Ability and work are the only differentiating factor, and we do not discriminate based on sex, religion, caste, etc.
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