Who is Fortress?
Fortress Trust is a technology driven financial institution and infrastructure
provider building the foundation for our digital futures. We provide custody,
payments, trading, and blockchain technology to a wide array of fintech
customers spanning neo-banks, asset tokenization platforms, stablecoins,
digital marketplaces, and web3 platforms through a suite of services and REST
APIs. With our products and APIs, clients can build their platforms with a
backend to service everything they would need to modernize with our burgeoning
Founded by a venture backed team of former bankers, regulators, and tech
entrepreneurs with multiple exits, Fortress is positioned to become the
foundation of the digital asset economy.
We are looking for a Funds Processing and Payments Specialist who is
interested in creating and leading a team overseeing daily banking
transactions in customer accounts including ACH, wire, and internal transfers.
In this role, you will monitor issues and appropriate escalations within the
Fortress teams. You will resolve client inquiries and issues on a timely basis
and as accurately as possible through collaboration with the Fortress team.
You will be a conduit between our trust and financial obligations and be the
backbone for our banking partners and their services. The best candidate will
come from a tech company background and already have experience in a similar
Looking for someone on location at one of our offices in Austin or Salt Lake
Funds processing, particularly with ACH and Wire transfers
Provide specialized operational support to clients using the company's
Manage day to day bank transfers in customer accounts.
Provide comprehensive service for our internal/external clients.
Gather end-of-day reports.
Monitor user balances and system reconciliation of customer accounts.
Help create automation in funds processing. Monitor issues and appropriate
escalations within the Fortress teams.
Resolve client inquiries and issues on a timely basis and as accurately as
possible through effective collaboration between the company's teams.
Collaborate and coordinate with other teams and departments to act upon
operational related requests.
Contribute towards continuous improvements of daily operational
Develop and maintain robust internal controls, reconciliations & reporting
Support regulatory and financial examinations/requests.
Desired Qualifications & Experience:
2+ years of proven knowledge and experience in the funds processing
landscape, particularly with ACH and Wire transfers.
Minimum of 4 years of experience in financial services overall.
Bachelor's degree or higher is preferred.
Ability to switch priorities quickly in a fast-paced environment.
Transparent and direct communication style with sound judgment and
Comfortability with learning and using new software tools.
Demonstrated understanding of various forms of risk, including market,
operational, legal, and regulatory aspects.
Proven track record of identifying, solving, and preventing compliance
Demonstrated success in reviewing customer data with emphasis on risk
Team focused mindset, eager to collaborate with others to solve problems.
Excellent communication skills both inside the organization, as well as
externally with clients.
Highly competitive compensation packages.
Comprehensive benefits, including 100% paid medical insurance coverage for
you and your dependents and 401k.
Professional growth and development.
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