Design Manager

May 01, 2024
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Your Role and Responsibilities

We are looking for a Senior Design Manager who can guide a mixed-discipline design team and empower them to deliver exceptional end-to-end customer experiences. You'll join the worldwide design organization for IT Automation Software at IBM.

You will manage a team that includes UX and visual design, design research, and content design. The experienced leader will mentor designers with various creative backgrounds and career experiences and set up the design team for success.

You will be responsible for the following:

  • Deliver on a customer-centered strategy by setting high-level design goals to ensure a consistent and engaging experience.
  • Shape the design culture by setting a high bar for performance and design excellence, and addressing performance misalignment in a prompt and human- centered manner.
  • Steward design from discovery to released product, ensuring customer insights are collected and incorporated at each stage.
  • Own operational outcomes, managing project tasks and deliverables using agile methodologies.
  • Drive alignment by collaborating with developers, marketers, product managers and other design teams to drive a shared understanding of users' needs and behaviors.
  • Pursue disciplined innovation, with emphasis on cross-functional collaboration, experimentation, and learning.
  • Communicate, collaborate, and innovate - promoting positive cross- discipline product culture.
  • Make data-driven decisions -from one source of truth- with a bias for understanding and action.
  • Promote an environment of psychological safety for interpersonal risk- taking that allows the design team to spend more time towards high- performance goals.
  • Review designs of the multi-skilled design teams, improving the work while growing the designers and supporting their career development.
  • Foster a team culture of diversity and transparent collaboration.
  • Advocate for and facilitate human-centered design in everyday work.
  • As a first-line manager, you will also contribute to and own management- related initiatives for the IT Automation Product Design organization. Examples of these initiatives include metrics reporting, engagement surveys and retrospectives, and organizational planning.
  • NASW24


    A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions.

    We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

    Required Technical and Professional Expertise

  • At least 7+ years of experience that demonstrates strategy, leadership, and collaboration on complex problems.
  • 3+ years experience as a design lead/people manager.
  • Demonstrated evidence of managing relationships across the stakeholder spectrum (internally and externally with clients).
  • Known for transformational leadership and sustained record of excellent design work and leadership.
  • Experience leading teams towards the successful delivery of high-quality designs to market.
  • Contributes to developing strong leadership pipeline.
  • Preferred Technical and Professional Experience

  • Masters in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline.
  • Experience in enterprise software design and delivery.
  • Portfolio of previous work in either UX, design research or content design that demonstrates an understanding of design best practices.
  • Required Education

    High School Diploma/GED

    Preferred Education

    Master's Degree

    About Business Unit

    IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

    Wonder if IBM is the one for you?

    In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

    Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

    Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

    Are you ready to be an IBMer?

    About IBM

    IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

    Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

    At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

    Other Relevant Job Details

    IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.

    Being You @ IBM

    IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    More Information on IBM

    IBM operates in the Big Data Analytics industry. The company is located in Armonk, NY, Southbury, CT, New York, NY, Philadelphia, PA, Washington, DC, Durham, NC, Tampa, FL, Smyrna, GA, Huntsville, AL, Chicago, IL, Dallas, TX and San Francisco, CA. It has 533854 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 76 open jobs at IBM, click here.

    Read Full Job Description

    From this employer

    Recent blogs

    Recent news