Client Services Account Manager

Your Role and Responsibilities

Our sales team at The Weather Company (TWCo) is a highly successful, energetic and passionate team. If you thrive in a fast paced sales environment, and want to be on the leading edge of digital media, data and technology, TWCo is the right fit for you!

In this role you will be responsible for the following:

Partner with Account Executives to develop sales strategy for TWCo Advertisers and Prospects.

Develop media plans in conjunction with TWCo pricing and inventory team.

Build intentional agency/advertiser relationship that will help grow our business over the long-term and drive revenue.

Proactively up-sell additional revenue driving strategies and ideas.

Be a trusted advisor to your agency and client counterparts to build loyalty and improve business.

Exceed customer expectations via responsiveness, providing insights, and marketplace knowledge.

Gather company data, research, and marketing information for client presentations and RFPs.

Craft, deliver, and present post campaign insight reports that focus on analyzing and solving brand's business challenges.

Create wrap decks that tell a concise, clear, and compelling story.

Cultivate internal relationships with sales support teams (e.g., AdOps, Legal, Finance, Creative Lab).

Ensure post-sale detail is accounted for and smoothly executed.

Maintain knowledge of ad sales marketing initiatives and materials.

Lead account conversations with key internal partners to evaluate campaign performance and discuss/act upon optimization opportunities.

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Required Technical and Professional Expertise

4+ year experience in digital advertising.

2+ year working in an external client facing environment.

Understanding of programmatic ecosystem as it pertains to data.

Ability to troubleshoot with DSPs, trading desks, agencies, and brands to drive incremental revenue.

Experience working with Microsoft Office Suite, particularly Excel and PowerPoint

Demonstrate understanding on how to work cross-functionally and with a wide range of employees with different skill sets.

Ability to aggregate and analyze internal and external campaign metrics to assess performance drivers and identify insights.

Demonstrate intellectual curiosity.

In-depth experience with project management and media buying/planning.

Strong technical writing skills and ability to convey technical concepts in a way that is easy for clients, internal teams, and non-technical partners to understand.

Excellent organizational, interpersonal and communication skills.

Understanding of standard media math and overall digital advertising ecosystem.

Able to manage multiple priorities concurrently and work effectively under pressure.

Self-motivated and able to work with minimum supervision.

Driven to grow personally and professionally.

Ability to craft and deliver robust, performance recap decks and analyze data.

Preferred Technical and Professional Experience

Publisher, Platform or Agency experience preferred.

DSP and/or SSP experience.

Bachelor's degree in economics, Marketing, Advertising, or Business.

Required Education

Bachelor's Degree

Preferred Education

Bachelor's Degree

About Business Unit

Work with one of the largest and most successful digital properties and advertising technology organizations. Nestled inside IBM, the esteemed Fortune 50 company, The Weather Company and IBM Watson Advertising services over 400 million monthly active consumers, a robust set of broadcast, digital, device, and enterprise partners, and is consistently named as one of the top five most trusted brands in the U.S.

Wonder if IBM is the one for you?

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job- related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

More Information on IBM

IBM operates in the Information Technology industry. The company is located in Armonk, NY, Southbury, CT, New York, NY, Philadelphia, PA, Washington, DC, Durham, NC, Tampa, FL, Smyrna, GA, Huntsville, AL, Chicago, IL, Dallas, TX and San Francisco, CA. It has 533854 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 22 open jobs at IBM, click here.

Read Full Job Description